Services / Reliability engineering
Reliability engineering
You find out from customers. The dashboards are full and none of them answer the question you have at two in the morning, and the alerts have been muted because they fire when nothing is wrong.
What the engagement is
- 01Instrument the paths that matter to the business, not everything that is easy to measure.
- 02Rewrite alerts so each one says what is failing, where, and what to do about it.
- 03Load test the shape of your real traffic rather than a flat average.
What you are left with
Failures you hear about first, and alerts your team trusts enough to leave on.