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Atlantic Blue

Services / Video playback engineering

Video playback engineering

Playback fails on one family of devices and nobody on the team owns the player. The bug reports are unreproducible on a laptop, the vendor says it works for them, and the long tail of set top boxes and televisions is where the complaints come from.

What the engagement is

  1. 01Reproduce the fault on the device family it happens on, not on a desktop browser.
  2. 02Work through the player itself: manifest handling, media source buffering, error recovery.
  3. 03Split the bundle so a constrained device is not paying for code it cannot run.
  4. 04Leave a device matrix behind, so the next regression is caught before release.

What you are left with

Playback that behaves the same on the devices your audience owns, and a team that can keep it that way.

Typical engagement

Four to eight weeks, embedded in your platform team.